Deleting your Game ID™ account
This page is for the Game ID app (iPhone and Android) and the Game ID website, from Game Page LLC.
How to delete your account
In the Game ID app
- Sign in and open the menu.
- Tap Delete your Account.
- Enter your password, then tap Delete your Account.
- Tap Continue, then Delete your Account to confirm.
On the web
- Sign in at the Game ID web app.
- Open the menu and choose Delete your Account, or go straight to Delete your Account.
- Enter your password and confirm twice.
If you can't sign in
Use Forgot Password first. If that doesn't work, email support@thegameid.com from the email address on your account and ask us to delete it.
Club Owners and Biologists
If you're the only Club Owner of a Hunting Club, or a Biologist assigned to one, the Hunting Club needs another Club Owner or Biologist first. Contact support@thegameid.com, and delete your account once the club has been reassigned. Nothing is deleted until then.
What happens
Your sign-in is turned off immediately: you're signed out and can't sign in again with that account, in the app or on the web. The login record itself is then removed by the Game ID team.
Deleted
- your name, email address and phone number;
- your phone's notification registration;
- the IP address recorded when you accepted the Terms and Conditions;
- your My Targets list, and your Club Chat mutes, read marks and blocked list;
- the name, email address and IP address on feedback you sent us (the feedback itself is kept).
Your Club Chat messages stay in the chat, shown as from "Deleted user".
Kept without your name
So your Hunting Club's history stays complete, these are kept but no longer show who you were; they show "Former Hunter":
- Deer Submissions and their photos, and the Biologist reviews of them;
- buck scores;
- harvest records.
Kept for [X] years
For legal and tax reasons, these are kept for [X] years after you delete your account:
- signed agreements (the hold-harmless and other forms you signed);
- purchase records (App Store and Google Play receipts and Submission purchases).
When
Your sign-in, name, email, phone and notification registration go right away. The changes to Club Chat, buck scores, My Targets and feedback finish within about a day.
Questions, or can't sign in to delete your account? Email support@thegameid.com from the email address on your account.
Deleting your account doesn't cancel or refund anything you bought through the App Store or Google Play.